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- Seller:
- Tsuyoshi Takahashi
- Representative:
- Tsuyoshi Takahashi
- Eligible invoice issuing business registration number:
- T3810206287859
- location:
- amenoma
1-2-20 Honmachi, Miki City, Hyogo Prefecture 673-0431
- telephone number:
- 0794-88-8621
- email address:
- store@amenoma.jp
- Selling price:
- Listed for each product (consumption tax included)
- Necessary charges other than product price:
-
- Consumption tax (included in product display price)
- Shipping fee (If the order amount is 10,000 yen or more, we will pay it. If the order amount is less than 10,000 yen, the fee will be 990 yen for Honshu, and 2750 yen for Hokkaido, Okinawa, and remote islands.)
- Cash-on-delivery charge
- Payment method and timing:
- Credit card / cash on delivery (cash on delivery) / convenience store payment
- Product delivery time:
-
- For credit card payments/cash on delivery (cash on delivery): Usually ships within 7 business days from receiving the order.
- For convenience store payments: Orders will be placed and shipped within 7 business days after payment is confirmed.
- Due to the large number of handmade products, it may take more than a month. (We will confirm the delivery date and contact you again later.)
- Product delivery method:
- Delivery by courier, etc.
- Returns/defective items/cancellations:
-
- We do not accept returns or exchanges of products. Customers are responsible for complaints regarding improvements or processing of purchased products.
- As a general rule, we do not accept cancellations.
- However, if the product is defective or defective due to our company's causes, we will accept returns or exchanges.
In this case, the deadline for returning the product shall be notified to the Company within one week after receiving the product , using the method specified by the Company, and the Company will replace the product with a non-defective item or a substitute.
If we are unable to comply with this request, we will refund the amount to your designated account regardless of the payment method. *Payment fees such as convenience store payments are not refundable.
The shipping costs required to return and resend the product will be borne by our company.
