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- Sold by:
- amenoma
- Representative:
- Tsuyoshi Takahashi
- Qualified invoice issuer registration number:
- T3810206287859
- location:
- amenoma
1-2-20 Honmachi, Miki City, Hyogo Prefecture, 673-0431, JAPAN
- telephone number:
- +81-794-88-8621
- email address:
- store@amenoma.jp
- Selling price:
- Listed for each product
- Required fees other than the product price:
-
- All prices are exclusive of the delivery cost which will be added at checking out process.
Local tax in your country, such as import tax and Consumption Tax (VAT/GST), are payable by the buyer. These taxes will be collected by the shipping carrier or postal service.
Please check the shipping cost during the check out process.
- Payment:
-
- All credit card transactions are processed securely by Shopify Payment or PayPal.
- Shipping:
-
- All orders will be shipped from Japan within 1-3 business days unless otherwise specified, excluding holidays.
All orders will be delivered by EMS (Japan Post) or DHL unless otherwise specified with Tracking. Delivery typically takes 3–7 days after shipment.
- (For shipments via EMS)
North America: 5–8 days
Europe: 7–10 days
Oceania and Asia: 5–9 days
- International Shipping : approx 2,000-6,000 JPY.
(depending on destination & weight)
- As many products are handmade, it is possible that for some products delivery may take more than one month. (We will contact you once we have confirmed the delivery date.)
- Returns, Defective Products, and Cancellations:
-
- We do not accept returns or exchanges of non-defective products. Any claims arising from improvements or modifications made to purchased products are the responsibility of the customer.
- Cancellations are generally not accepted.
- However, if the product is found to be defective or damaged due to our error, we will accept returns and exchanges.
- In such cases, the return period is within one week after the product arrives. The customer must notify us within this time using the method specified by us, and a new product or a replacement item will be provided in exchange. If this is not possible, the purchase amount will be refunded to the customer’s specified account, regardless of the payment method. *Please note that convenience store payment fees cannot be refunded.
- The cost of returning and reshipping the defective product will be borne by us.
