Description based on the Specified Commercial Transactions Law

Sold by:
Takahashi Tsuyoshi
Representative:
Takahashi Tsuyoshi
Qualified invoice issuer registration number:
T3810206287859
location:
Amenoma
1-2-20 Honmachi, Miki City, Hyogo Prefecture, 673-0431
telephone number:
0794-88-8621
email address:
store@amenoma.jp
Selling price:
Listed for each product (including consumption tax)
Required fees other than the product price:
  • Consumption tax (included in the product price)
  • Domestic shipping fee (If the order amount is over 10,000 yen, we will cover it. If the order amount is less than 10,000 yen, it will be 990 yen for Honshu, and 2,750 yen for Hokkaido, Okinawa, and remote islands.)
  • Cash-on-delivery charge
Payment Method and Time of Payment:
Credit card/cash on delivery/convenience store payment
Product delivery time:
  • For credit card payments and cash on delivery (COD): Items will usually be shipped within 7 business days of receiving the order.
  • For convenience store payments: Your order will be processed after payment has been confirmed and will usually be shipped within 7 business days.
  • As many of our products are handmade, it may take more than a month to deliver your order. (We will check the delivery date and contact you later.)
Product delivery method:
Delivery by courier service, etc.
Returns, Defective Products, and Cancellations:
  • We do not accept returns or exchanges of products. Any claims regarding improvements or modifications to purchased products are the responsibility of the customer.
  • As a general rule, cancellations are not accepted.
  • However, we will accept returns and exchanges if the product is defective or damaged due to our fault.
    In this case, the deadline for return is to notify us within one week of receiving the product by the method specified by us, and we will exchange the product for a good one or a substitute.
    If this is not possible, we will refund the amount to your specified account regardless of the payment method. *Payment fees such as convenience store payments cannot be refunded.
    The shipping costs for returning and re-shipping the product will be borne by our company.